Privacy Policy — Oasis Convention Centre
Effective date: August 27, 2025
Who We Are
Oasis Convention Centre (“we,” “us,” “our”)
1036 Lakeshore Rd E, Mississauga, ON L5E 1E4, Canada
Phone: +1 (905) 891-7777 · Email: support@oasisconvention.com
What This Policy Covers
This policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us about events and services.
Information We Collect
- You provide: name, email, phone number, event details (date, guest count, preferences), company information, and any files or messages you submit.
- Automatic data: IP address, device/browser information, pages viewed, and general usage analytics (via cookies or analytics tools).
- Vendors/partners: if you ask us for quotes or services that involve décor, AV, or other partners, we may collect or receive limited information to coordinate your event.
How We Use Your Information
- Respond to inquiries and prepare proposals or contracts
- Provide and coordinate services (catering, venue, vendor coordination)
- Communicate about bookings, schedules, and changes
- Improve our website, services, and customer experience
- Comply with legal and regulatory obligations
Sharing Your Information
We do not sell your personal information. We may share it with:
- Trusted service providers (for example décor, AV, payment processors, email/CRM systems, website hosting) under confidentiality obligations, and only as needed to deliver services.
- Authorities if required by law or to protect our rights, safety, or property.
Cookies and Analytics
We may use cookies and similar technologies for essential site functions and aggregated analytics (such as traffic patterns). You can control cookies in your browser settings. Disabling some cookies may affect site functionality.
Email and Marketing
We may send you service-related messages (quotes, confirmations, updates). With your consent (where required), we may send occasional news or offers. You can unsubscribe at any time using the link in our emails or by contacting us.
Data Retention
We keep personal information only as long as necessary for quotes, bookings, operations, legal, tax, or accounting requirements. When no longer needed, we securely delete or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, but we continuously work to protect your data.
Your Rights
Depending on your location (including Canada under PIPEDA and, where applicable, the EEA/UK under GDPR), you may have the right to:
- Access and obtain a copy of your personal information
- Request correction or deletion
- Object to or restrict certain processing
- Withdraw consent (where processing is based on consent)
- Request data portability (where applicable)
To exercise your rights, contact: support@oasisconvention.com. We may request information to verify your identity.
Third-Party Links and Tools
Our site may link to third-party websites or use third-party tools (for example, embedded Instagram, Google Maps, or review widgets). Their privacy practices are governed by their own policies.
Children’s Privacy
Our services are not directed to children under 13. If you believe a child has provided personal information, contact us so we can review and, if appropriate, delete it.
International Transfers
Your information may be processed outside your province or country. We take steps to ensure appropriate protections consistent with applicable laws.
Changes to This Policy
We may update this policy from time to time. The “Effective date” above reflects the latest version. Significant changes will be noted on this page.
Contact Us
If you have questions or requests related to this Oasis Convention Centre privacy policy, please contact us or reach us at:
Oasis Convention Centre · 1036 Lakeshore Rd E, Mississauga, ON L5E 1E4, Canada
Phone: +1 (905) 891-7777 · Email: support@oasisconvention.com
For more information about privacy rights in Canada, you can visit the Office of the Privacy Commissioner of Canada.